Service

Comprehensive Support – Global Connection – Sustainable Companionship

At GeoMate, we not only provide state-of-the-art surveying equipment, but also world-class customer service, designed to provide maximum support to our global partners and customers, from pre-sales to long-term product use.

Fast and professional support

When you choose GeoMate, you will receive a complete survey solution with premium technical support services, including:
📡 Remote support: Our team of technicians are always available to provide consultation, troubleshooting and user guidance via online platforms.
🎓 Product training: Providing in-depth equipment and software training courses for partners and end users.
🛠️ Equipment repair at the Singapore workshop: International standard technical center ensures fast and accurate inspection and repair.

Genuine maintenance & accessories

To keep your device running smoothly for a long time, GeoMate provides:
🔧 Software upgrades: Regular updates help improve performance and optimize user experience.
🔄 Warranty extension plan: Flexible, ensuring customer rights when using the device for a long time
🧩 Providing genuine accessories and replacement parts: Gives you peace of mind when you need to replace or repair.

GeoMate's Commitment

🔅 24/7 technical support
️🔅 Direct or remote consulting and training
️🔅 International standard service center system
️🔅 Transparent and clear after-sales policy

GeoMate – Always accompanying your success, wherever you are in the world. Let our team of experts help you maximize the value of high-tech survey equipment!

TECHNOLOGY HANDOVER AND GEOMATE CUSTOMERS

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